Ticketing Platform

Ticketing Platform: Your Journey in Your Hands

The Hellenic Train Ticketing Platform makes managing your journey easier than ever.

Through the platform, passengers can create a user account and, without visiting a ticket office:

• purchase full-fare or discounted tickets, as well as full-fare multi-journey cards 
• modify their ticket by selecting another service on the same route, for a different date and time, free of charge 
• exchange their ticket by paying or receiving the fare difference for the new ticket issued 
• cancel tickets or multi-journey cards and receive a refund according to the applicable purchase method 
• claim compensation for service delays 

Payment Methods

Passengers can securely pay for their tickets using bank cards or PayPal.

Additionally, passengers may purchase a Hellenic Train Gift Card and offer a train journey to someone of their choice.

A Secure and More Environmentally Friendly Option

Within the new platform environment, passengers can feel completely secure. The adoption of e-ticketing standards enhances system protection against electronic fraud risks and strengthens transaction security.

At the same time, the platform offers a more environmentally friendly solution, as tickets are issued digitally, providing a modern travel experience.

Detailed instructions for using the new platform, from account creation and login to profile management, are available in the PDF guide.