Hellenic Train Ticket Issuance

Ticket Purchase Options

Passengers can purchase their tickets quickly and conveniently through the following channels:

Important Notice: Ticket issuance is generally available up to 5 minutes before the scheduled departure of a service. Passengers are advised to purchase their tickets in good time.

Ticket Changes & Cancellations

Tickets may be changed or cancelled at Hellenic Train ticket offices up to 10 minutes before the scheduled departure time of the service.

Exception: This option does not apply to Hellenic Train smart interoperable tickets used within the OASA urban transport zone.

Ticket Validity & Travel Flexibility

As a general rule, tickets are valid only for the specific date and service for which they have been issued.

However, for greater convenience, extended validity (from 1 hour before to 3 hours after the indicated departure time) applies to the following services:

• Athens Suburban Railway
• Patras Suburban Railway
• Local services between Thessaloniki and Larissa
• Katakolo – Pyrgos – Olympia services

Benefits of Flexible Tickets

• You are not bound to a specific departure or arrival time.
• You may travel on any service operating within the extended validity period that best suits your needs.

Useful Travel Tips

• Plan ahead: Early ticket purchase is recommended, particularly for services with high passenger demand.
• Check your details: Please ensure that all personal information is correct before completing your purchase.
• Discount tickets: Make sure you carry and are able to present any supporting documents required to validate discounts you may be entitled to (e.g. student ID, disability card, etc.).

For further information, please refer to the company’s official Terms & Conditions of Passenger Transportation.