Purpose of the Cookies Policy
The company under the corporate name “Hellenic Train Railway S.A.” and the distinctive title “Hellenic Train”, a member of the FS Group of Companies, with registered address at 41 Syngrou Avenue & 13 Petmeza Street, P.C. 11743, Athens, guarantees respect for your privacy while browsing its websites.
This Cookies Policy explains what cookies are and how they are used on websites owned by Hellenic Train and related to its business activities.
You may find detailed information regarding the processing of your personal data and the protection of your privacy in the Personal Data Protection Policy posted on this website.
Definition
Cookies are self-installed text files containing short pieces of information, which are permissibly stored on the computer or other electronic devices (e.g. mobile phones, tablets, etc.) of a user visiting a website.
Through cookies, the website remembers your actions and preferences (e.g. language, font size and other display preferences) for a period of time, so that you do not have to re-enter such preferences each time you visit the website or navigate from one page to another.
Cookies help you browse in a more user-friendly environment.
Types of Cookies
There are two main categories of cookies:
- Temporary cookies (session cookies), which are deleted immediately after the browsing session ends and/or after the browser is closed;
- Persistent cookies, which remain in the browser for a specific period of time or until you delete them.
For the better management of its websites, Hellenic Train uses both temporary and persistent cookies.
Use of Cookies
Each type of cookie we use serves different purposes. When you visit our website, we may use the following categories of cookies:
Strictly Necessary Cookies: These cookies are essential for the proper operation of the website, allowing you to browse and use its features, such as access to secure areas.
These cookies are necessary for the operation of the website and without them it would not be technically possible to provide the website’s services.
Functionality Cookies: These cookies are used to store website settings (e.g. by remembering your preferences regarding secure searches or to facilitate your navigation through the website, etc.).
Through these cookies, information relating to users may be collected, such as browser type, server, language selected by the user, preferences, searches and the user’s geographical location.
Such cookies are installed only if you provide your consent.
Advertising Cookies (Third-Party Cookies): Information obtained through cookie technology may be disclosed to third parties for the purpose of creating targeted advertising messages that may be displayed to users while visiting third-party websites.
In addition, such cookie technology enables measurements relating to user activity on another website that referred the user to our websites.
Such cookies are installed only if you provide your consent.
Analytics Cookies (Third-Party Cookies) and Other Technologies: These cookies collect information regarding website users and enable improvements to the operation of the website.
Such information assists in monitoring website performance, measuring visits, monitoring how users access the website, etc.
Such cookies are installed only if you provide your consent.
Security Cookies (Third-Party Cookies): These cookies may also be used for security purposes (e.g. prevention of cyberattacks and other malicious activities).
Such cookies are installed only if you provide your consent.
Performance Cookies: These cookies collect information regarding the use of the website, such as which pages are visited most frequently and whether error messages are received from the website.
These cookies do not collect information that identifies users, as the information is collected in aggregate form and therefore remains anonymous.
They are used solely for statistical purposes aimed at improving website functionality.
Such cookies are installed only if you provide your consent.
How to Manage Cookies
If you wish to disable cookies, depending on the specific type of cookie, the website may not function properly.
Please note that “strictly necessary” cookies cannot be disabled, as they are essential for the proper operation of the website.
For all other categories of cookies used by the website, you may freely choose whether or not to accept their use upon your first visit to the website, while always retaining the ability to modify your preferences regarding cookies through the Cookies Settings.
In any event, you may always modify your browser settings to receive notifications regarding the use of cookies or to reject the use of cookies.
In such case, if you do not allow the use of cookies for certain services, you may no longer have access to those services.
You may also withdraw your consent to the use of cookies on your computer or other device by following the procedure for deleting cookies from the memory of the browser you use.
You may find more information, depending on your browser, through the following links:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari
- Opera
- Adobe (Flash Cookies)
To learn more about cookie categories, you may visit: http://www.allaboutcookies.org
In the case of hyperlinks to other websites, this website bears no responsibility for the terms governing the management and protection of personal data followed by such websites.
Processing of Personal Data
To learn more about the processing of your personal data and your rights, please visit the Personal Data Protection Policy posted on this website.
Updates to the Cookies Policy
Hellenic Train may amend this Cookies Policy from time to time for compliance with regulatory changes, as well as for the optimisation of its functions and services.
Any updates or amendments will be posted on this website together with a date indication, so that users may be informed of the most recently updated version.
May 2026