Fare Evasion Fines
If, during an inspection, a passenger is found not to hold a Hellenic Train ticket or travel card, or is travelling with an invalid ticket or travel card, having boarded at a station or stop where ticket issuance was available at the time of boarding, an on-the-spot penalty of €10 will be charged in addition to the applicable fare for the journey being undertaken (full or reduced fare, as applicable).
If the penalty is not paid immediately, a penalty of €50 will be imposed, in addition to the corresponding single-journey fare.
Passengers may settle the penalty within sixty (60) days from the date of its issuance without any additional surcharge.
OASA Interoperable Tickets and Travel Cards
For OASA interoperable tickets and travel cards (smart tickets) issued within the framework of the cooperation between Hellenic Train and OASA, OASA’s penalty policy applies.
Specifically:
- €100 for passengers travelling on a full-fare entitlement.
- €50 for passengers travelling on a reduced-fare entitlement.
The €100 penalty may be reduced by 50%, to €50, provided that, within ten (10) calendar days from the date the violation is recorded, the passenger purchases and activates a personalised unlimited-travel card with a minimum validity period of thirty (30) days.
Similarly, the €50 penalty applicable to reduced-fare passengers may be reduced to €25, provided that, within the same period, the passenger purchases and activates a personalised reduced-fare unlimited-travel card with a minimum validity period of thirty (30) days.
Passengers may settle the penalty within sixty (60) days from the date of its issuance without any additional surcharge.
Passenger Requests Regarding Penalties
For requests relating to issued penalty notices, please complete the online form available here.
Penalty Payments
Penalty payments may only be made by bank transfer to the following bank account (IBAN):
ALPHA BANK S.A.: GR4801408020802002001002521
Beneficiary: HELLENIC TRAIN AE
Important Notice
When paying a penalty by bank transfer, and in order for Hellenic Train S.A. to identify the payment and settle the corresponding Penalty Notice, the following information must be included in the payment reference:
- the Penalty Notice number and series,
- the date of issuance of the Penalty Notice,
- the full name of the passenger concerned.
If any of the above information is missing, incomplete or inaccurate, Hellenic Train S.A. will not be able to identify the payment and allocate it to the relevant outstanding debt, which will therefore remain due and payable.
The accurate completion of the payment reference details is the sole responsibility of the payer.